If you want to move forward with closing your Elevault Portfolio, please send a request to our support team through our secure chat in the app, email us at teamwalt_support@teamwalt.com, or call us at 844-439-9258 Monday-Friday 8am-5pm CST.
1. Open Portfolio Menu
2. Tap Help & Support
3. Select "Ask" to start a new conversation
Before you send us a request to close your account, please complete the following actions:
1. Move all money from your portfolio to an active linked account
2. Delete any scheduled saves
3. Deactivate VaultKeys
4. "Leave" any shared vaults
5. Delete all linked accounts